We request that you arrive at our office 10 minutes prior to your appointment so that you may complete a new patient information form which will be available to you in our reception room (or download here). Upon your arrival please make yourself comfortable and complete the registration form. At your scheduled appointment time your therapist will come to the reception area to greet you. During the beginning of your first session your therapist will briefly review the new patient form to make sure we have all information required for our records. You will also be asked if you have any questions regarding confidentiality or our cancellation policy. If you do not have any questions, you can proceed with the purpose of your visit which is to allow your therapist to get to know you and to answer any questions you may not have already asked about the counseling process.
Services are by appointment only. The time for your appointment is reserved exclusively for you and cannot be given to someone else, so please be sure to inquire about our cancellation policy* when scheduling your initial appointment.
Repeated cancellations, without adequate notice, may result in not booking further appointments. If you call to cancel your appointment please ask for the name of the person you speak to.
BCS Cancellation Policy: Unless 24 hours notice is given you will be charged a fee of $50.00.
Change of Patient Information
It is important that we have your most current information on file. If you change your address, telephone number or insurance provider please be sure to provide your new information to our staff as soon as possible.
Please do not wait until you are completely out of a medication before calling us for a refill or an appointment. Controlled drugs cannot be prescribed by phone. You must come to our office if you require a refill for a controlled drug.
Notice of Privacy Practice Policies